:root{--color-bg:#fff;--color-fg:#171321;--color-muted:#6b6478;--color-border:#e6e1ee;--color-surface:#faf8fc;--color-accent-100:#efddff;--color-accent-300:#c8a2f8;--color-accent-600:#8e5be0;--color-accent-900:#5e2eaa}@media (prefers-color-scheme:dark){:root{--color-bg:#0f0c17;--color-fg:#f1ecf7;--color-muted:#a89fb8;--color-border:#2a2438;--color-surface:#171223}html{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}}*{box-sizing:border-box;margin:0;padding:0}html{height:100%}html,body{max-width:100vw;overflow-x:hidden}body{min-height:100%;color:var(--color-fg);background:var(--color-bg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;flex-direction:column;font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;display:flex}a{color:inherit;text-decoration:none}.site-header{border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;gap:1rem;padding:1rem 1.5rem;display:flex}.brand-link{color:var(--color-fg);align-items:center;gap:.75rem;display:flex}.brand-name{letter-spacing:.01em;font-size:.95rem;font-weight:600}.auth-controls{align-items:center;gap:.75rem;display:flex}.auth-controls button{font:inherit;color:inherit;cursor:pointer;border:1px solid var(--color-border);background:0 0;border-radius:.5rem;padding:.5rem 1rem}.auth-controls button:hover{background:var(--color-surface)}.auth-controls .portal-link{font:inherit;border:1px solid var(--color-border);color:var(--color-fg);border-radius:.5rem;padding:.5rem 1rem}.auth-controls .portal-link:hover{background:var(--color-surface)}.auth-controls .portal-link-unresolved{color:var(--color-muted);font-size:.85rem}.site-main{flex:1}.site-footer{border-top:1px solid var(--color-border);color:var(--color-muted);justify-content:center;align-items:center;gap:.4rem;padding:1.25rem 1.5rem;font-size:.85rem;display:flex}.site-footer a{color:var(--color-accent-600)}.site-footer a:hover{text-decoration:underline}.hero{text-align:center;flex-direction:column;align-items:center;gap:1.5rem;max-width:42rem;margin:0 auto;padding:4rem 1.5rem 5rem;display:flex}.hero-headline{background:linear-gradient(135deg, var(--color-accent-900), var(--color-accent-600) 60%, var(--color-accent-300));color:#0000;-webkit-background-clip:text;background-clip:text;font-size:clamp(1.75rem,4vw,2.5rem);font-weight:600;line-height:1.15}.hero-subtitle{color:var(--color-muted);font-size:1.05rem;line-height:1.6}.hero-cta{align-items:center;gap:.75rem;display:flex}.hero-cta button{font:inherit;cursor:pointer;border:1px solid #0000;border-radius:.6rem;padding:.65rem 1.35rem}.hero-cta-primary{color:#fff;background:linear-gradient(135deg, var(--color-accent-600), var(--color-accent-900))}.hero-cta .portal-link{font:inherit;color:#fff;background:linear-gradient(135deg, var(--color-accent-600), var(--color-accent-900));border-radius:.6rem;padding:.65rem 1.35rem}.hero-cta .portal-link-unresolved{color:var(--color-muted);font-size:1.05rem;line-height:1.6}.access-denied{text-align:center;max-width:32rem;color:var(--color-muted);margin:4rem auto;padding:0 1.5rem}.access-denied h1{color:var(--color-fg);margin-bottom:.5rem}.ticket-list,.ticket-new{max-width:56rem;margin:0 auto;padding:2rem 1.5rem 4rem}.ticket-list-header{justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1.5rem;display:flex}.ticket-list-new-link{color:#fff;background:linear-gradient(135deg, var(--color-accent-600), var(--color-accent-900));border-radius:.6rem;padding:.55rem 1.1rem}.ticket-list-empty{color:var(--color-muted)}.ticket-table{border-collapse:collapse;width:100%}.ticket-table th,.ticket-table td{text-align:left;border-bottom:1px solid var(--color-border);padding:.65rem .75rem}.ticket-table th{color:var(--color-muted);font-size:.85rem;font-weight:600}.ticket-form{flex-direction:column;gap:1rem;max-width:32rem;display:flex}.form-field{color:var(--color-muted);flex-direction:column;gap:.4rem;font-size:.9rem;display:flex}.form-field input,.form-field textarea{font:inherit;color:var(--color-fg);background:var(--color-surface);border:1px solid var(--color-border);resize:vertical;border-radius:.5rem;padding:.6rem .75rem}.form-submit{font:inherit;cursor:pointer;color:#fff;background:linear-gradient(135deg, var(--color-accent-600), var(--color-accent-900));border:none;border-radius:.6rem;align-self:flex-start;padding:.65rem 1.35rem}.form-submit:disabled{cursor:not-allowed;opacity:.6}.form-error{color:#c0392b;font-size:.9rem}.ticket-detail{max-width:42rem;margin:0 auto;padding:2rem 1.5rem 4rem}.ticket-detail-header{margin-bottom:1.5rem}.ticket-detail-meta{color:var(--color-muted);font-size:.9rem}.conversation{flex-direction:column;gap:1rem;margin:0 0 2rem;padding:0;list-style:none;display:flex}.conversation-message{border:1px solid var(--color-border);background:var(--color-surface);border-radius:.6rem;padding:.85rem 1rem}.conversation-message.staff{border-left:3px solid var(--color-accent-600)}.conversation-message-header{color:var(--color-muted);align-items:center;gap:.5rem;margin-bottom:.4rem;font-size:.85rem;display:flex}.conversation-avatar{object-fit:cover;border-radius:50%;width:1.5rem;height:1.5rem}.conversation-author{color:var(--color-fg);font-weight:600}.conversation-body{white-space:pre-wrap;margin:0}.reply-form{flex-direction:column;gap:1rem;max-width:32rem;display:flex}.inbox{max-width:72rem;margin:0 auto;padding:2rem 1.5rem 4rem}.inbox-header{margin-bottom:1.5rem}.inbox-filters{border:1px solid var(--color-border);border-radius:.6rem;flex-wrap:wrap;align-items:flex-end;gap:1rem;margin-bottom:1.5rem;padding:1rem;display:flex}.inbox-filter-field{color:var(--color-muted);flex-direction:column;gap:.3rem;font-size:.85rem;display:flex}.inbox-filters-submit{color:#fff;background:linear-gradient(135deg, var(--color-accent-600), var(--color-accent-900));border-radius:.5rem;padding:.5rem 1rem}.inbox-filters-clear{color:var(--color-muted);align-self:center}.inbox-empty{color:var(--color-muted)}.admin-ticket-detail{max-width:56rem}.conversation-message.internal{background:#fff8e6;border-left:3px solid #c98a00}.conversation-internal-tag{text-transform:uppercase;letter-spacing:.03em;color:#c98a00;font-size:.75rem;font-weight:600}.ticket-actions{border:1px solid var(--color-border);border-radius:.6rem;flex-wrap:wrap;gap:1.5rem;margin-bottom:2rem;padding:1rem;display:flex}.ticket-action-form{flex-direction:column;gap:.6rem;min-width:12rem;display:flex}.internal-note-form{border-left:3px solid #c98a00;margin-bottom:1.5rem;padding-left:1rem}.ticket-cell-link{color:inherit;padding:.15rem 0;text-decoration:none;display:block}.ticket-cell-link:hover,.ticket-cell-link:focus-visible{color:var(--color-accent-900);text-decoration:underline}.attachment-list{flex-wrap:wrap;gap:1rem;margin:0 0 1.5rem;padding:0;list-style:none;display:flex}.attachment-list-empty{color:var(--color-muted);margin-bottom:1.5rem}.attachment-item{border:1px solid var(--color-border);background:var(--color-surface);border-radius:.5rem;align-items:center;gap:.5rem;padding:.5rem .75rem;display:flex}.attachment-item-image{flex-direction:column;align-items:stretch;width:10rem;padding:.5rem}.attachment-thumbnail-link{border:1px solid var(--color-border);border-radius:.4rem;display:block;overflow:hidden}.attachment-thumbnail{object-fit:cover;width:100%;height:8rem;display:block}.attachment-meta{flex-direction:column;gap:.15rem;margin-top:.4rem;font-size:.8rem;display:flex}.attachment-filename{color:var(--color-fg);overflow-wrap:anywhere}.attachment-size{color:var(--color-muted)}.attachment-file-link{color:var(--color-accent-900);text-decoration:underline}